If you have problems opening the Globe At Home app or encounter some other problems with the app crashing, please try to uninstall and reinstall the Globe At Home app.
- 1 Why is my Globe not working?
- 2 Why the signal of Globe is weak?
- 3 How to fix Globe internet connection?
- 4 Why can’t I access my Globe at home Related Questions
- 5 How to activate Globe roaming when already abroad?
- 6 How can I restore my globe service?
- 7 How long does Globe maintenance last?
- 8 Why can’t I send messages on Globe?
- 9 How do I report Globe no signal?
- 10 How can I make my Globe at home signal stronger?
- 11 How do I check my Globe signal?
- 12 How can I test my Globe signal?
- 13 How long does it take for Globe to reconnect internet?
- 14 How do I fix Internet connection not working?
- 15 Can I use my Globe SIM in USA?
- 16 How can I activate my roaming outside in the Philippines?
- 17 Does Globe roaming SIM expire?
- 18 Is Globe customer service 24 hours?
- 19 What happens to unpaid Globe bills?
- 20 What will happen if I reset my Globe router?
Why is my Globe not working?
Try to restart your mobile phone by turning it off and on. 2. Try to switch off your mobile phone and remove the SIM and battery pack for about 30 seconds, then return it to refresh the network connection. 3. Make sure airplane mode is turned off.
Why the signal of Globe is weak?
Your browsing experience is both dependent on mobile-capability and the signal being received. Our mobile devices communicate through radio waves. The further your distance is to a cell tower, the weaker your signal will be.
How to fix Globe internet connection?
Open your GlobeOne app and make sure you have enough load for data. Ensure the power adapter is plugged to a 220V outlet. Check your signal indicator. There should be no red lights. Restart your device by turning off the modem and replugging.
Why can’t I access my Globe at home Related Questions
How to activate Globe roaming when already abroad?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad. Toll-free numbers and collect calls only apply when using a local number or landline.
How can I restore my globe service?
Talk to Us. Dial 211 for inquiries about reconnection and repair visits.
How long does Globe maintenance last?
Given the complexity of some activities including rigorous technical works, the maintenance may require a maximum of 5 hours to complete.
Why can’t I send messages on Globe?
If you still can’t send a text message after troubleshooting your phone and/or Globe SIM card, please make sure that your phone’s call barring feature isn’t activated, that your fixed dialing is deactivated, that your phone’s Airplane/Flight Mode is turned off, the Message Center number should be set to +639170000130 …
How do I report Globe no signal?
You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
How can I make my Globe at home signal stronger?
Keep your router away from obstruction. Did you know that concrete walls, mirrors, doors, and other large obstacles can weaken your Wi-Fi signal? Connect only the devices you’re using. Wi-Fi extenders help improve your Wi-Fi signal coverage.
How do I check my Globe signal?
Check out the Globe At Home connection in your area via https://checkavailability.globe.com.ph/. Learn more about how you can create wonders at home and find the perfect broadband plan for you. Call 733-1010, visit www.globe.com.ph/broadband, or drop by any Globe store.
How can I test my Globe signal?
Select a Host ISP or let it choose the optimal ISP automatically. Press the ‘GO’ button to start the Internet Speed Test.
How long does it take for Globe to reconnect internet?
To get the details of how much you have to pay, you can check your latest Globe bill. You can also view your bill details via the GlobeOne app at https://www.globe.com.ph/apps-content/globeone.html. After your balance is paid, your line will be reconnected within 2 hours.
How do I fix Internet connection not working?
Step One: Confirm Whether Your Internet Provider Is Down. Step Two: Do a Reboot on Your Modem and/or Router. Step Three: Check Your Router Settings To Ensure Your Permissions are Correct. Step Four: It’s Time for a Network Reset.
Can I use my Globe SIM in USA?
Can I use my Globe Prepaid SIM abroad? Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad.
How can I activate my roaming outside in the Philippines?
Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers.
Does Globe roaming SIM expire?
A Globe Prepaid Call & Text card cannot be used with regular SIM cards acquired under Globe Telecom’s regular postpaid subscriptions. Your Globe Prepaid SIM card will expire within two (2) months from first use and any remaining/unconsumed balance will be forfeited.
Is Globe customer service 24 hours?
Messenger. Getting solutions to your concerns is one chat away—Globe chat support is now on Messenger! Receive instant and direct responses 24/7 from digitally savvy and intelligent chatbots that serve as Globe’s customer service chat.
What happens to unpaid Globe bills?
In the event of a pending bill, the cellular provider will disconnect the connection first, followed by notices and calls from recovery agents. If you do not pay your bills after that, you will most likely be blacklisted by the operator, which means you will never be able to use their services again.
What will happen if I reset my Globe router?
The router’s PPPoE settings will be lost and you will lose your internet connectivity.