Other Ways to Contact GLOBE If your question cannot be solved by email, call the Support Team at our toll-free number: 800-858-9947.
- 1 How do I call Globe customer service from overseas?
- 2 Is Globe customer service 24 hours?
- 3 How can I talk to a representative at Globe?
- 4 How do I call Globe customer service from USA Related Questions
- 5 Can I use Globe in the US?
- 6 Can I call Globe roaming number?
- 7 Can I activate my Globe roaming while abroad?
- 8 Can I use my Philippine SIM card in another country?
- 9 How do I activate international roaming?
- 10 How do I activate international roaming on Globe prepaid?
- 11 Why is my Globe SIM not working?
- 12 Does Globe roaming SIM expire?
- 13 Can I activate the international roaming service after reaching another country?
- 14 How can I activate my roaming outside in the Philippines?
- 15 Can I activate my SIM card abroad?
- 16 Can I use my Philippine phone in the USA?
- 17 Do American SIM cards work in other countries?
- 18 Can you use dual SIM in USA?
- 19 How do I activate international roaming in USA?
- 20 Can I use my phone overseas without roaming?
How do I call Globe customer service from overseas?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212.
Is Globe customer service 24 hours?
Messenger. Getting solutions to your concerns is one chat away—Globe chat support is now on Messenger! Receive instant and direct responses 24/7 from digitally savvy and intelligent chatbots that serve as Globe’s customer service chat.
How can I talk to a representative at Globe?
211 or 2629 – using Globe Mobile Phone. 173 – Repair (using Globe landline/telephone) 02-730-1000 (using Globe landline/telephone)
How do I call Globe customer service from USA Related Questions
Can I use Globe in the US?
Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad. Great! It helped me!
Can I call Globe roaming number?
For further assistance, please dial *143# or call the Globe Roaming Hotline +63277301212 (toll-free even while roaming). You can get in touch with us, too, through Twitter at @Talk2GLOBE, or send us a message. You can also find answers from other customers by going to Globe Community at community.globe.com.ph.
Can I activate my Globe roaming while abroad?
Globe Prepaid Roaming is now automatic! Get connected to a partner network simply by turning on your mobile phone upon arriving abroad. Activation before departure and deactivation upon return to the Philippines are no longer required.
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.
How do I activate international roaming?
Before you go: To avoid fees and higher rates, contact your carrier by phone or online to shop international roaming plans. After arrival: Open Settings. Tap Cellular, or Cellular Data, or Mobile Data. Then tap Cellular Data Options and turn on Data Roaming and other settings suggested by your carrier.
How do I activate international roaming on Globe prepaid?
To activate your data roaming service, make sure to register to a data roaming promo upon arrival at your country of destination. To register to your selected promo, access the GlobeOne or GCash App, or dial *143# and select MyAccount > Roaming & Intl > Roaming > Data Roaming Promos.
Why is my Globe SIM not working?
Insert a different Globe SIM card to your own phone and check if it will get signal. If the other Globe SIM gets a signal, your SIM card may be defective and may be subject for replacement. If found defective, you can go to the nearest Store to replace your SIM. Don’t worry, your number will be retained.
Does Globe roaming SIM expire?
A Globe Prepaid Call & Text card cannot be used with regular SIM cards acquired under Globe Telecom’s regular postpaid subscriptions. Your Globe Prepaid SIM card will expire within two (2) months from first use and any remaining/unconsumed balance will be forfeited.
Can I activate the international roaming service after reaching another country?
Your phone will have to be restarted for your request to be processed. However, if you want to use IR service only in the below listed 100+ countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins.
How can I activate my roaming outside in the Philippines?
Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers.
Can I activate my SIM card abroad?
If you’ve got a new Pay As You Go SIM, make sure you activate the SIM before you go away. You can’t activate it while abroad. You can find everything you need to know about setting up your phone for roaming here.
Can I use my Philippine phone in the USA?
If your device is unlocked and compatible with the carriers in the United States then it will be no problem plugging in a U.S. SIM card once you move. Make sure you purchase a SIM card that fits your device and choose a plan that best suits your cellular needs.
Do American SIM cards work in other countries?
Your SIM Will Work in Multiple Countries. As long as you go with a major provider, like Orange or Vodafone, a SIM card you buy in Spain (for example) will work in other EU countries, like France and Portugal. If you’re planning to visit multiple European countries, you only need to buy a local SIM card once.
Can you use dual SIM in USA?
Basically, don’t plan to buy an international or otherwise “unofficial” dual-SIM phone and use it on the AT&T or Verizon network going forward. This applies to those traveling to the US as well: you’ll need to choose a different carrier if you buy a local SIM card there.
How do I activate international roaming in USA?
Go to Settings > Cellular > Cellular Data Options > Data Roaming. Toggle on/off to enable/disable roaming service for voice and data.
Can I use my phone overseas without roaming?
If you want to actually have access to a mobile network when you go overseas, you’ll need to enable international roaming. Generally speaking you’ll have two options when it comes to international roaming, you’ll either need to Pay As You Go, or purchase a roaming option.