You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
Contents
- 1 How do I contact Globe customer service from abroad?
- 2 How can I talk to a representative at Globe?
- 3 What time does Globe hotline open?
- 4 How do I call Globe customer service Related Questions
- 5 Can I activate my Globe roaming while abroad?
- 6 How do I text a US number from Philippines Globe?
- 7 Can I use my Globe SIM in USA?
- 8 How can I activate my roaming outside in the Philippines?
- 9 Can I activate the international roaming service after reaching another country?
- 10 How do I get a US phone number in the Philippines?
- 11 How can I call the US from the Philippines for free?
- 12 How can I use my SIM card in USA?
- 13 Can I activate a SIM card outside the US?
- 14 How do I activate international roaming?
- 15 How do I activate international roaming in USA?
- 16 Can I use my Philippine SIM card in another country?
- 17 How can I travel without roaming?
- 18 How do I get cell service when traveling internationally?
- 19 How can I keep my India number active in USA?
- 20 Can I use my phone overseas without roaming?
How do I contact Globe customer service from abroad?
Dial *143# using your Globe mobile. This is toll-free both here and abroad. Call the roaming hotline at +63277301212. This is also toll-free both here and abroad.
How can I talk to a representative at Globe?
No need to worry about how to call Globe’s customer service as it is now accessible in a few simple steps. Use Globe’s digital assistant by dialing 211 using your Globe mobile or 808 with TM. But if you prefer to air your concerns via landline, don’t worry. Just dial 02-7730-1000 to get started.
What time does Globe hotline open?
Globe may get in touch with you to address your concerns or ask for additional details from 9 a.m. to 8 p.m.
How do I call Globe customer service Related Questions
Can I activate my Globe roaming while abroad?
Globe Prepaid Roaming is now automatic! Get connected to a partner network simply by turning on your mobile phone upon arriving abroad. Activation before departure and deactivation upon return to the Philippines are no longer required.
How do I text a US number from Philippines Globe?
To Call, just dial <00>
Can I use my Globe SIM in USA?
Can I use my Globe Prepaid SIM abroad? Yes, Globe Prepaid customers will be able to enjoy Globe services even when they are abroad.
How can I activate my roaming outside in the Philippines?
Text ROAM ON to 333 before you travel. When back in the Philippines, text ROAM OFF to 333 to subscribe to local offers.
Can I activate the international roaming service after reaching another country?
Your phone will have to be restarted for your request to be processed. However, if you want to use IR service only in the below listed 100+ countries, you can buy the IR pack even when you are in international location. After the pack purchase, your phone will stop receiving signals once activation process begins.
How do I get a US phone number in the Philippines?
Create your KrispCall account. Select the Philippines as your country of preference. Choose the city/state/area for a specific local virtual number. Choose the service type [Call, SMS, MMS, etc.] Select the best-suited package and head towards payment.
How can I call the US from the Philippines for free?
Rebtel offers free unlimited calls to USA mobile and/or landline numbers. FreedomPop also offers its own free local USA number with the first 200 minutes calls and 500 texts free. Skype is a popular choice for those that want a little more convenience for not much money.
How can I use my SIM card in USA?
Buying a sim card for the USA is easy, it takes just a couple minutes and you are connected straight away, it is like plug and play. You put the sim card in your phone and it instantly works. However, you have to make sure your phone is unlocked if you want to use a prepaid sim card or an e-sim card abroad.
Can I activate a SIM card outside the US?
Once you activate the SIM card, you get assigned a phone number. You use that phone number to login to your prepaid account to select and purchase a plan. You can activate the SIM card online from outside the US but you can’t access your prepaid account from outside the the US to select your plan.
How do I activate international roaming?
Before you go: To avoid fees and higher rates, contact your carrier by phone or online to shop international roaming plans. After arrival: Open Settings. Tap Cellular, or Cellular Data, or Mobile Data. Then tap Cellular Data Options and turn on Data Roaming and other settings suggested by your carrier.
How do I activate international roaming in USA?
Go to Settings > Cellular > Cellular Data Options > Data Roaming. Toggle on/off to enable/disable roaming service for voice and data.
Can I use my Philippine SIM card in another country?
The Filipino Prepaid SIM Card is the most convenient and economical solution for staying in touch. Chat to your friends and family back home by easily connecting to a local Smart Gold or Globe Telecom network. Your SIM can also be used in over 210 countries across 340 networks.
How can I travel without roaming?
Shut off your phone. It might be the relaxing vacation you need. Turn off data roaming. Turn off data and WiFi. Get a travel plan/add-on. Buy a local SIM card and prepaid plan before you go or when you arrive at your destination.
How do I get cell service when traveling internationally?
International cell phone plans can be purchased as a month-to-month plan, on a “pay as you go” basis, or as an international day pass (in which you receive a set amount of data each day). An example of the latter is Verizon’s TravelPass, which generally incurs a fee of $10 a day per line.
How can I keep my India number active in USA?
You can either activate the ‘roaming’ feature on your phone wherein your provider offers cellular service abroad. Indian service providers like Airtel and Vodafone offer some plans that allows the mobile to be used abroad to receive texts and phone calls from anywhere.
Can I use my phone overseas without roaming?
If you want to actually have access to a mobile network when you go overseas, you’ll need to enable international roaming. Generally speaking you’ll have two options when it comes to international roaming, you’ll either need to Pay As You Go, or purchase a roaming option.