You may report your concerns through the GlobeOne app’s Help Center section. You may also opt to dial 211 using your Globe mobile, 808 using TM, or 027730-1000 using a landline for free, and our Globe Digital Assistant will be glad to help you.
Contents
- 1 How do I call PLDT 171?
- 2 How do I talk to PLDT customer service?
- 3 How do I contact PLDT using cellphone?
- 4 How can I call PLDT customer to Globe Related Questions
- 5 Is PLDT 171 free?
- 6 Is PLDT part of Globe?
- 7 What to do if PLDT telephone is not working?
- 8 Is there a chat support for PLDT?
- 9 How do I know if my landline is Globe or PLDT?
- 10 How do I connect to PLDT?
- 11 How do I call PLDT for reconnection?
- 12 How do I reconnect my PLDT after payment?
- 13 How can I reconnect PLDT without phone?
- 14 How do I report PLDT problems via email?
- 15 Does PLDT have telephone?
- 16 Is PLDT landline free call to Globe?
- 17 What is PLDT provincial hotline?
- 18 Why is PLDT internet not working?
- 19 Is PLDT 8 or Globe?
- 20 What are Globe landline numbers?
How do I call PLDT 171?
Call PLDT Hotline at (02) 8-8888-171 For other networks, you can call using their hotline (02) 8-8888-171. Standard Call Charges may apply.
How do I talk to PLDT customer service?
If you have issues with your internet/landline connection or would like to follow up an existing service request, you may reach out to our official Customer Care channels found at www.pldthome.com/contact.
How do I contact PLDT using cellphone?
Ramon Cojuangco Building, Makati Ave. corner Ayala Ave., Legaspi Village, Makati City, Metro Manila, Philippines 1200. For customers: 171. or +63 (2) 8 8888 171. For investors: +63 (2) 8816-8024 For media: +63 (2) 8816-8684. +63 (2) 8840-1864 media@pldt.com.ph.
How can I call PLDT customer to Globe Related Questions
Is PLDT 171 free?
Please call our 171 hotline using any PLDT Landline, SMART, TNT and SUN Cellular network (free of charge). Dial 02-88888171 for other carrier/network (standard charges apply).
Is PLDT part of Globe?
The owners of Globe include foreign company Singapore Telecom (SingTel) and Ayala Corporation, with Jaime Zobel de Ayala as the company’s chairman. Smart, meanwhile, is wholly owned by Manuel V. Pangilinan’s Philippine Long Distance Telecommunication (PLDT) Company.
What to do if PLDT telephone is not working?
Check if the telephone line cord (RJ11) is connected directly and properly to the Base unit. Check if the Base unit has power. Check the Ring Volume Setting. Check for Dial Tone. Check if you have a good connection with the Base unit.
Is there a chat support for PLDT?
Need to speak with us? Chat with Us! Need to report a service issue, request for reconnection and do aftersales transactions? Use our PLDT Home FB Messenger for quick and easy assistance.
How do I know if my landline is Globe or PLDT?
With this, all Globe landlines will have a number 7 prefix. Example: From 730-1234 to 7730-1234. While PLDT lines will have a number 8 prefix. Example: From 851-62 29 to 8851-6229.
How do I connect to PLDT?
Turn on the Wi-Fi of your device/gadget. From the available networks, select the correct network name of your modem and enter password. If successful, signal strength will be shown at the upper portion of your device and you are ready to surf the net!
How do I call PLDT for reconnection?
Request PLDT Reconnection through Hotline Number (171) To request a PLDT reconnection, you can dial their hotline number 171. However, it is only available for Smart, Talk n’ Text, Sun Cellular, or PLDT phone subscriber. Calling from other networks is not currently possible.
How do I reconnect my PLDT after payment?
After you settle your bill in full, you may request for reconnection by sending us a message on PLDT Home Messenger. From the main menu, just select “Billing Services” and choose “Request Reconnection”.
How can I reconnect PLDT without phone?
Get started by sending us a message at PLDT Home Messenger. Accept the Terms of Use and Privacy Policy to proceed. Click Yes for existing PLDT Home subscribers. From the main menu, select “Billing Services” and choose “Request Reconnection”
How do I report PLDT problems via email?
Who can I contact if I have further questions on my bill? For questions about this activity and other billing concerns, you may send an email to care@pldt.com.ph and we will respond to your concerns within 24 hours.
Does PLDT have telephone?
PLDT Landline Plus (PLP) is an instant and portable wireless landline service that allows you to bring and make unlimited landline calling anywhere in your local area. With this service, you can apply for a telephone line without hassle of installation or set up. No wait and no wires!
Is PLDT landline free call to Globe?
Mobile phone calls made on PLDT landline currently has a standard rate of Php14 per minute. That applies to all Smart, TNT, Globe, TM, and DITO numbers. For comparison, mobile phone calls are charged at Php6. 50 to Php7.
What is PLDT provincial hotline?
If you have any questions regarding your calls or text messages, call our customer service hotline at 171.
Why is PLDT internet not working?
Make sure that you are up to date with your account and you have no outstanding balance. Turn your modem ON and check if the POWER light indicator is steady green. If not, make sure that the modem is properly plugged in and check if there are any loose or damaged cables.
Is PLDT 8 or Globe?
NTC assigned a PTE (Public Telephone Entity) identified per telecommunication operator. Number 8 is assigned to PLDT.
What are Globe landline numbers?
The assigned PTE identifier for Globe and its subsidiary Innove is “7.” For instance, a Globe customer with an existing landline or DUO number of (02) 210-XXXX will have to use (02) 7210-XXXX come October 6. Meanwhile, Globe subsidiary, Bayan Telecommunications, has “3” as its PTE identifier.